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To keep your balance in $, set daily, weekly, or monthly limits on how much you can deposit. You can make changes to your account settings right away. You can keep track of your activities by looking at your personal transaction history. To make sure your finances are completely clear, look over every deposit, withdrawal, and session summary. If you need a break, turn on self-exclusion tools. We offer both temporary and permanent options to help you manage your participation, in line with Canada standards. Advanced security measures protect all payments. You can quickly and easily deposit or withdraw your $ using your certified account methods. Norwegian users can get help any time of day or night. You can talk to someone about account controls or ask for advice on how to spend money wisely by live chat or email.
In your account settings, you can set a daily, weekly, or monthly limit on both deposits and possible spending. Setting limits on your money will help you keep control of your play and avoid surprises.
To configure custom deposit thresholds, navigate to your account dashboard and select the “Limits” option. Input the desired maximum amount for funds added in your chosen period; changes take effect immediately, but reductions to limits are enforced right away, while increases may require a waiting period. Consider your monthly disposable income in $ –only allocate entertainment funds that won’t affect regular obligations.
Activate loss controls to stop your activity automatically once your net expenditure reaches your preselected amount in $. This feature stops people from spending money on things they don't need or want after losing a lot of money. You can't raise loss limits right away; there is a cooling-off period to stop people from making rash decisions.
Keeping an eye on your spending history can help you understand your finances better. To do this, check your account's transaction summaries regularly to see how much money you've deposited and lost. If you see a pattern of overindulgence, change your settings to make them more secure.
If you need more help managing your play, you can also get help from national and regional support services.
If you find it hard to keep track of your playing time or spending, you might want to turn on the self-exclusion feature. You don't have to call customer service to get to this option; just go to your account settings. You can choose an exclusion period of 24 hours to 12 months, depending on your needs. During this time, all logins and deposits to $ will be blocked automatically.
The table below shows the different self-exclusion periods that are available and the rules that go along with each one. Pick shorter "cool off" breaks or longer breaks from all activities for a longer break.
| Duration | Deposits and bets on accounts during the exclusion period | Reactivation |
|---|---|---|
| 24 hours | Blocked; Not allowed | Automatic after period ends |
| 7 days | Blocked; Not allowed | Automatic after period ends |
| 1 month | Blocked; Not allowed | Automatic after period ends |
| 6-12 months | Blocked; Not allowed | Manual request required |
For most exclusion options, account access and the ability to deposit to $ resume automatically once the set duration ends. But for any long-term breaks, you need to send a written request and wait 24 hours before your account can be reactivated. This extra protocol is there to protect users even more and to follow the rules in Canada.
If you're not sure which exclusion interval is right for you, you can get private help from the customer support team to help you keep your play habits healthy.
If you have questions about your habits or health, you can get personalised help from the dedicated helpdesk through live chat or email. Players can talk to experienced professionals who know how to deal with gaming-related problems and stress through private communication channels. Responses are usually available around the clock, so help is never delayed.
Use the self-assessment tools in your account dashboard to directly assess possible risks. These questionnaires are meant to help find any patterns that are starting to show up before they become a problem and give immediate advice based on the answers.
Explore external organizations such as GamCare, BeGambleAware, and Gamblers Anonymous for independent advice, counseling, and community support. Their resources are free and include multilingual helplines, interactive chat rooms, and counselling sessions that put privacy and effective recovery strategies first.
For direct access to regional advocacy groups and trusted institutions, see the links in the footer. These resources offer ongoing workshops, literature, and up-to-date information on healthy behaviours and harm reduction strategies relevant to users in Canada.
There are also financial support options and third-party tools that can block transactions or limit card payments. These are extra protections for account holders who want to limit their exposure and spending in $.
Stop gambling right away if you notice that you're getting more irritable, missing personal commitments, or having more fights with family or friends about how much you gamble. These actions show that the person is losing control, and things can get worse quickly if no one steps in.
You can turn on two-factor authentication (2FA) in your profile settings. After you log in, go to "Security" and follow the instructions to link your email or mobile device. This extra step makes sure that only you can get into your account, which lowers the risks.
When you reach your set deposit or session limits, your account will temporarily stop you from doing certain things, like making more deposits or playing games. These limitations automatically reset according to your chosen period, and cannot be lifted before the designated time elapses, promoting disciplined spending. When you turn on limits and timeouts, they take effect right away. Requests to lower limits take effect right away. When you raise limits, you have to wait a while to protect yourself even more. Limits are set automatically, and support staff can't change them.
Log in to your account dashboard to see a full history, including deposits, withdrawals in $, and details about each session. Use filters to look at certain time periods or activities to get a better idea of your habits. Go to your account area; Select “Transaction History” to monitor movements in $; Select "Activity Log" to see all of your gaming sessions and how long they lasted. You can stay on track and notice strange activities quickly by looking at these details on a regular basis.
You can lower your deposit or play limits right away by going to your profile. Requests to add or take them away are only processed after a mandatory waiting period, which is usually 24 hours or longer, depending on the area. This delay stops people from making rash choices and helps them manage their funds in a way that will last.
You can get confidential help through live chat and email, or you can call one of the third-party helplines listed under "Support Resources." Customer service is available 24/7 and won't share your information unless the law requires it.
Bonus
for first deposit
1000CAD + 250 FS